The sad thing is that my mom and George also had a horrible experience with them and were really screwed over and ended up leaving them and going with another lien holder. And this was last year. So, we're not the only ones who have been through the ringer with this bank.
THEY ARE HORRIBLE, DISRESPECTFUL, and I promised them in a faxed letter that I would be telling everyone I knew to never use their services. I think this is a good start.
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